Shipping
-
Orders may take up to 3 business days (excluding weekends and public holidays) to be processed.
-
​Please allow 5 to 7 business days for your order to arrive via our own delivery team or courier partners.
-
Orders received during weekends and public holidays will begin processing on the following business day.
-
Our normal delivery hours are between 9am and 6pm. Evening delivery after working hours is subjected to management approval and availability.
​
-
Island-wide delivery within Singapore is applicable at S$5 for orders below S$60.
-
Free island-wide delivery within Singapore is applicable for purchases S$60 and above.
​
-
Please contact us for international delivery charges.
​​
-
Kindly provide us with valid contact details as our delivery personnel may drop a text/call if there is no one around to receive the order at the address provided.
-
Do ensure that you have provided us with a correct and valid address. We will not be responsible for orders delivered to an incorrect address provided. Additional delivery charges may apply to deliver the order to another address.
Return & Exchange
If you are looking to return or exchange your order, we are here to help!​
​
We offer free returns or exchanges within 7 days of receiving your order. You can return your item(s) for a refund to the original payment method or exchange for a different item(s). Additional charges may apply for item(s) of different value for exchange.
​​
Please ensure that you have a valid proof of purchase or receipt.
​
You may return your order or item(s) due to the following reasons:
-
The order or item(s) received does not match the website description or specifications.
-
You received a wrong order or item(s) that is not intended for you.
-
The order or item(s) is defective or broken upon receiving.
​
Please note the following exceptions to our return and exchange policy:
-
Discounted items are final and cannot be retuned or exchanged.
-
Order or item(s) must be returned in its original packaging and condition, with no visible signs of wear or use, sealed items unopened.
​
To initiate a return or exchange, please completed the online contact form on our website.
Our team will get in touch with you shortly.​​